Privacy Policy
Effective Date: April 3, 2025
Raydar Collision Group and its subsidiaries (“Raydar,” “we,” “our,” or “us”) are committed to protecting the privacy and personal information of our website visitors, customers, and partners. This Privacy Policy outlines how we collect, use, store, and disclose your personal information when you visit our website https://www.raydarcollisiongroup.ca or interact with us.
1. Information We Collect
We may collect the following types of information:
a) Information You Provide Voluntarily
- Contact Forms: When you submit a form on our website, such as to request an estimate or contact a specific location, we collect your name, email address, phone number, vehicle details, and any other information you provide.
- Phone Calls: If you call us using a number listed on our site, your call may be tracked or recorded to help us improve our services and support.
b) Information Collected Automatically
- Cookies: We use cookies and similar technologies to enhance your browsing experience, understand user behavior, and improve our website functionality.
- Google Analytics: We use Google Analytics to collect information about how visitors use our website. This may include data such as your IP address, device type, browser, referral source, pages visited, and time spent on our site.
You can manage your cookie preferences through your browser settings or by using tools like Google’s opt-out browser add-on.
2. How We Use Your Information
We may use the information we collect for the following purposes:
- To respond to your inquiries or service requests
- To provide estimates or schedule appointments
- To analyze and improve our website performance and user experience
- For internal recordkeeping and operational purposes
- To comply with legal obligations
3. Sharing of Information
We do not sell or rent your personal information. We may share your information with:
- Subsidiaries and affiliated repair locations under Raydar Collision Group
- Service providers that support our operations (e.g., website hosting, analytics tools, call tracking platforms)
- Law enforcement or regulatory authorities, if required to comply with legal obligations
All third-party service providers are required to maintain the confidentiality and security of your information.
4. Data Security
We take reasonable precautions to protect the personal information you share with us, including administrative, technical, and physical safeguards. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
5. Your Rights and Choices
You have the right to:
- Request access to the personal information we hold about you
- Request corrections or updates to your information
- Withdraw your consent at any time (subject to legal or contractual obligations)
To exercise any of these rights, please contact us using the information below.
6. Links to Third-Party Sites
Our website may contain links to external websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.
7. Updates to This Privacy Policy
We may update this Privacy Policy from time to time. The effective date will be revised accordingly, and any material changes will be posted on this page.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact:
Raydar Collision Group
7077 Mershon St, Mission, BC V2V 2Y6
Email: bill@raydarcollisiongroup.com
Phone: (778) 401-9480